Returns & Exchanges
At SHRINE, we want you to be completely satisfied with your beauty haul, which is why we offer a 30-day return window for all unopened and unused products. Please ensure all safety seals remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unused items in their original packaging, ensuring the product box is protected to prevent damage during transit.
Label and Ship
Print your prepaid shipping label provided by the portal, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Await Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing